SHIPPING AND REFUND POLICY Ambien-Pharmacy is a trusted place to shop for our regular customers from U.K., U.S. and other nations. Our excellent shipping services has major role to play in satisfying the needs of the customers right at time and excelling their experience every time they shop. For providing with different options according to availability of time and pricing currently we are offering three types of shipping services. All these services are cost effective and efficient to make your order reach well in time to your doorstep. Exclusive Overnight service – These are faster services to hire when you require your medicines in a jiffy. However, this kind of services can only be used to freight from U.S to U.S and U.K to U.K orders and you have to check with our customer service if you could opt this one as per the items in your order. During this mean of transport you can expect to get your package delivered within 2 to 5 days and it costs flat $150. Express delivery service – For orders to be executed from U.S to U.S, this sort of transportation can be used. During this type of deliveries, our delivery agents take 5 to 7 business days for shipping. The cost of shipping will be around $100 for Express delivery. Normal Delivery Service – When you are not in a hurry and can wait for a week or two for your medicines, you can choose economic delivery with this option. These sorts of deliveries are generally effective for completing an order delivery from U.K to U.K and U.K to EUROPE. Your delivery can take a time of 7 to 12 working days for shipping and you have to pay a reasonable pricing of flat $50 for hiring it. Ambien-Pharmacy is a trusted place to shop and therefore we choose our transportation and courier services after closely monitoring their working. Our collaboration with well known courier companies for competing deliveries of orders is working for satisfaction of customers. Following the completion of payment process, we quickly proceed to dispatch the medicines in your order. We keep the transportation process of medicines transparent and therefore you will automatically get tracking number for your package as soon as it is dispatched. Our determination for providing you with life saving medications right at time is the motivator for us. However, despite our rigorous efforts sometimes we fail to deliver you orders right at time and we deeply regret for your inconvenience. But, we are not in place to avoid unexpected situations developed by nature such as awful weather conditions. In such cases, orders may get delayed by 1 to 2 days. We will keep you inform with current delivery conditions time to time. RE-SHIPPING POLICY This is conditional policy and can be followed in following cases: Receiving of damage or tampered product – consult our customer service staff for reporting any such happenings. You have to provide photographs of the damaged parcel or crate video recording of unwrapping your order items. You can report such incidences within 7 days of receiving the parcel of your order. We will ship fresh medicines in your order after processing of re-shipping request. Receiving of wrong product – In such conditions, our customer care staff will assist you to get medicines re-shipped again. We don’t take any responsibility for delivery failures due to wrong address mentioned by you. You are accountable for providing us correct details for delivery of order items. Make sure to re-check the address prior finalizing your order. If you have any queries related to deliveries, feel free to contact us. We will assist your questions and provide you with suitable answers.